For any technical difficulties you are experiencing with our website, please call us at +380669635241, seven days a week, 9 a.m.-6 p.m. EST, or email us at: helpdesk@2tmc.com.

TAGS: LOI, order

If you have correctly entered all your information and have not received a PO/LOI form please check your junk mail folder and white-list helpdeak@2tmc.com, we suggest you to please re-check the email address you mentioned as sometimes an error can be the reason of not receiving a communication. You can also call us at +380669635241, seven days a week, 9 a.m.-6 p.m. EST to verify your information so we can help you promptly.

TAGS: PO, Purchase

If you prefer to order by phone, please call us  at +919418056789 or +380669635241 or +1 916 258 7445, seven days a week, 9 a.m.-6 p.m. EST, and our knowledgeable Customer Service executive will help you.

Unfortunately, tax-exempt orders cannot be placed through TMC. Normally TMC does not have controlTax-exempt orders must be placed through TMC Customer Service. To place a tax-exempt order, please call us at +380 6696 35241,+9194 180 56789 or FAx us at : +91 172 5013133 seven days a week, 9 a.m.-9 p.m. EST.

The payment is done either by an irrevocable Letter of credit from an established reputed international Bank or by pre-payment through wire transfer or a Banker's Cheque. There is also a possibility of installment facility available but this is in limited areas internationally. Please click here... to let us have your views so that we could assist you.

As a policy TMC does not accept payment by credit card. However as TMC will only charge your credit card for your purchase order, that is 3.3 % of the invoice value. At the time you place your order your card is charged immediately. This is the only time TMC can use your card.

Pre-authorization holds normally expire within 15-30 days depending on your financial institution. But TMC has no facility of pre-authorization. We charge your card instantly for the value of 3.3% of the invoice value as LOI/PO charges, This is as authentication of your order. This value is adjusted in your final payment.

Yes. For credit card verification you must enter your billing address exactly as it appears on your credit card statement. However, the shipping address you wish to ship to does not need to match your billing or credit card address.

Only LOI charges can be paid by a credit card. The charge for your order will appear on your credit card as: "LOI*TMC".

Orders received are processed within thirty business days of payment authorization Please note that on occasion, such as during holidays and large sale events, there may be a slight delay in delivery time. Your business is important to us, and we make every effort to process your order as quickly as possible.

Please write to us if you have some specific question Click here...

TMC Support area

Dr. Tony Sidhu


Innovative Medical equipment developer

Dr. Tony  who is heading the dealers' support at TMC says::

Much is said and talked about TMC, I may not have much to say but yes... I would like to add a few words. TMC Europa Ltd. is a company firmly focused on its mission to discover, develop and deliver innovative medical Equipment that helps patients recover from medical ailments easily. Around the world, our equipment helps thousands of people recover from medical disorders. With a strategy to focus on our user/customers' needs, we give maximum priority to accelerate development in order to deliver cutting-edge therapies that not only are easy to manage but are also lowering treatment costs by providing a maximum equipment up-time and optimizing therapeutic dose.

This working strategy is a success for the past twenty-five years, our equipment is the best in the industry and outperforms most other companies in terms of quality, we have delivered many ESWL equipments to users throughout the world with over a million treatments carried out to date on these systems.

The R&D department at TMC is considered among the most productive departments and has many exclusives to its credit. We now enhance our capabilities by offering new equipment in areas including Urology, Cancer, Cardiology, and Immunology.

Our success as an innovator is measured by the confidence and difference the user feels and that is when successful treatments are carried out on our equipment every day. This re-enforces our confidence and belief in our strategy and the difference we make in the lives of patients.

For our users, I must say: "You can rest assured that by choosing a TMC device, you are getting equipment that is the best in quality and that delivers the best possible function, reliability, and results. Equipment that can take all the hard work with ease is durable and more to the point it increases your confidence every time you use it."

If you want to send me a message please Click-here...