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General FAQ's

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We “TMC Europa Ltd.” Odessa, Ukraine, research, manufacture, sell and provide after-sales support for therapeutic electro-medical equipment. We are based in Odessa Ukraine with dealers and service representatives in many parts of the world.

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To register your product or facility either for an out of warranty service or for a service call, click here...

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For product support, visit our Support section. You can use the troubleshoter to find a possible solution for the problem yourself or use the ticket section to inform us.The knowledgebase may also help you.

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Please call our Customer Service department at +380 949981781 tmc product coordinator or +380 669635241 dealers support seven days a week, 9 a.m.-9 p.m. EST, or email us..

You can also go to and open a support issues.

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Please write to us if you have some specific question Click here...

TMC Support area

Dr. Tony Sidhu


Innovative Medical equipment developer

Dr. Tony  who is heading the dealers' support at TMC says::

Much is said and talked about TMC, I may not have much to say but yes... I would like to add a few words. TMC Europa Ltd. is a company firmly focused on its mission to discover, develop and deliver innovative medical Equipment that helps patients recover from medical ailments easily. Around the world, our equipment helps thousands of people recover from medical disorders. With a strategy to focus on our user/customers' needs, we give maximum priority to accelerate development in order to deliver cutting-edge therapies that not only are easy to manage but are also lowering treatment costs by providing a maximum equipment up-time and optimizing therapeutic dose.

This working strategy is a success for the past twenty-five years, our equipment is the best in the industry and outperforms most other companies in terms of quality, we have delivered many ESWL equipments to users throughout the world with over a million treatments carried out to date on these systems.

The R&D department at TMC is considered among the most productive departments and has many exclusives to its credit. We now enhance our capabilities by offering new equipment in areas including Urology, Cancer, Cardiology, and Immunology.

Our success as an innovator is measured by the confidence and difference the user feels and that is when successful treatments are carried out on our equipment every day. This re-enforces our confidence and belief in our strategy and the difference we make in the lives of patients.

For our users, I must say: "You can rest assured that by choosing a TMC device, you are getting equipment that is the best in quality and that delivers the best possible function, reliability, and results. Equipment that can take all the hard work with ease is durable and more to the point it increases your confidence every time you use it."

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